Your all-inclusive technology experts
Smart Homes • Audio • Video • Lighting • Networking & WiFi • Control Systems • Surveillance • Integration & Automation
We are a full-service, one-stop shop for high-end residential and commercial technology solutions
Our workmanship is guaranteed for life.
Aesthetically mindful design from start to finish…
Initial Consultation / Site Survey
We start with a comprehensive consultation, either in-person or remotely, where we listen closely to your needs, preferences, and vision. This step is about understanding your unique requirements, exploring ideas, and discussing possible solutions. We aim to make this conversation as collaborative and informative as possible, allowing you to express your expectations and understand our approach.
Proposal / Agreement
After the design is finalized, we prepare a detailed proposal that outlines the project scope, estimated costs, and timeline. This proposal includes a breakdown of all services and equipment to be provided, along with any additional options for customization. We take the time to explain the proposal and answer any questions you may have. Once you're satisfied with the details, we finalize the agreement to move forward with the installation.
System Design
Once we have a clear understanding of your project, our team conducts a thorough site survey to assess the physical space and identify any challenges or constraints. We take measurements, consider the layout, and determine the best locations for equipment and installations. Using this information, we create a customized design tailored to your needs. This step is crucial to ensure that the final result meets your expectations and is both functional and aesthetically pleasing.
Installation / Configuration
Our expert installation team arrives at your location with all the necessary equipment and tools. We work diligently to install the systems according to the agreed-upon design, paying close attention to detail and ensuring minimal disruption to your space. This stage involves setting up and configuring everything from networking and A/V equipment to smart home technology. We also take measures to ensure the installation is clean and tidy, with all cables and wires properly concealed.
Testing / Quality Assurance
After installation, we conduct rigorous testing to ensure that all systems are functioning as expected. This includes checking audio and video quality, connectivity, and any automated features. Our team addresses any issues that arise and makes adjustments as needed to ensure optimal performance. We aim for a flawless setup, ensuring that you're satisfied with the final result.
Customer Training / Handover
Once the installation is complete, we take the time to train you on how to use the new systems effectively. We provide step-by-step guidance, answer questions, and ensure you're comfortable with the technology. Additionally, we give you any documentation or user manuals that might be helpful for future reference. Our goal is to empower you with the knowledge and confidence to use your new setup to its fullest potential.
Follow-up / Support
Our commitment to customer satisfaction doesn't end with the installation. We offer ongoing support and maintenance to ensure your systems continue to operate smoothly. This includes scheduled maintenance visits, customer support for troubleshooting, and assistance with any new projects or upgrades you might need in the future. We are always just a phone call or email away, ready to help with any issues or questions that arise.
